Frequently Asked Questions
Everything you need to know about shopping at Providence Men's Shop.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Domestic standard shipping typically takes 3-5 business days, while expedited options are available at checkout.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a tailored fit or reaching out to our style consultants for advice.
What is your return and exchange policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Exchanges are always free, while returns for a refund incur a small shipping and restocking fee.
Where are your garments manufactured?
Providence Men's Shop prides itself on ethical sourcing. We partner with boutique workshops in Italy, Portugal, and the USA to ensure the highest quality craftsmanship and fair labor practices.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, and duties/taxes are calculated at checkout so there are no surprise fees upon delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment solutions like PayPal, Apple Pay, Google Pay, and interest-free installments via Shop Pay.